Buying from an authentic retailer guarantees that your gear is 100% genuine, covered by the official brand warranty, and made to the performance standards the manufacturer intended.

Fake or parallel-imported products often:

❌ Don’t perform the same
❌ Aren’t covered by any warranty
❌ Can be unsafe or poorly strung

At Badminton Express, every product comes directly from authorized distributors, so you can play with confidence — real gear, real quality.

Once you've placed your order, it will be collected by the courier within 2 business days. Deliveries are typically overnight, but sometimes may take an extra business day (when promotion are on).

• Custom orders (orders that include stringing) may take an extra 1 - 2 business days.

If your order arrives damaged or faulty, please contact us immediately. Our team will assess the issue and arrange a replacement, repair, or refund as appropriate.

Yes we do, our physical shop located at 99 Gillies Avenue, inside the Auckland Badminton hall.